Looking to Begin Using a Supra Key Product? Contact Us to Learn More...

Space Coast Association of REALTORS

Mon-Fri, 8:30 a.m. to 5:00 p.m.
321-242-2211 | MemberServices@space321.com

Supra Direct: 1-877-699-6787 (7 days per week, 8 a.m. to 10 p.m.)
Flexmls® direct: 1-888-525-4747 or support@flexmls.com (Mon-Fri, 9 a.m. to 10 p.m.)
CRS Data direct: 1-800-374-7488 or gethelp@crsdata.com

Supra Mandatory Upgrade Event

During the week of Aug. 28, Supra will hold an upgrade event at the Hilton Melbourne Rialto so that all members are operating from a single code system.

Members from the Melbourne system will be required to bring in their iBOX BT LE lockboxes and have them recoded. All Melbourne system eKEYs will be reprogrammed and Active Keys will be upgraded to the new XpressKEY or switched to the eKEY.

Members from the Space Coast system will be required to upgrade Active Keys to the XpressKEY or switch to the eKEY.

Active Keys are going to be obsolete so it is imperative that these keys be upgraded during the Supra Upgrade event.

Below are your scheduled appointment times per Supra.

Active Key Exchange Appointment Times

Click Here to View Active Key Exchange Appointment Times

Lockbox Exchange Appointment Times

Click Here to View Melbourne Lockbox Appointment Times

Supra Upgrade Event Location

Hilton Melbourne Rialto

200 Rialto Pl.

Melbourne, FL 32901

Still Using the ActiveKEY®? Upgrade to Supra's Cutting-Edge eKEY™ Technology Now!

With the Supra eKEY™ technology, only a compatible smartphone or tablet and a small keychain fob is needed to unlock Supra lockboxes for showings – no extra devices are required.

Once you download and activate the eKEY™ app, your smartphone/tablet can be used as a lockbox key with the help of a small keychain fob. With the eKEY™ basic, you can assign lockboxes, change shackle codes, provide showing feedback and more from the convenience of your mobile device.

Is the eKEY™ compatible with all mobile devices? Many devices are compatible, but not all. View compatible devices. If your device is not listed, it may still be compatible; however, user experience will vary.

Upgrade Eligibility Checklist

You are a member of SCAR and your 2014 MLS fees or 2013-2014 SCAR dues have been paid.
Any past Supra bill has been paid. If you do not know if you have an existing balance, please call 877-699-6787.
Any previously used Supra ActiveKEYs have been returned to one of our SCAR locations.
You have downloaded the eKEY™ app to your mobile device.

After you download the app, the app will be in "DEMO MODE" until you receive your activation code from SCAR.

Need your mobile device password or having trouble downloading the app? Please consult with your phone manufacturer/service provider.

Please bring your ActiveKEY®, ActiveKEY® chargers and mobile device to one of our SCAR locations to upgrade to your new eKEY™.

Need to Access Your SupraWEB Online Account?

SupraWEB is the online resource that allows you to do the following: manage your bill, obtain an update code for a key, identify the name of a keyholder by key serial number, manage the keybox inventory and listing information, view/email/schedule activity reports, view/send showing feedback, change your PIN code (eKEY™ users), set up your market area (eKEY™ users), and obtain an authorization code to install the eKEY™ software (eKEY™ users).

Bookmark the web address http://supraweb.suprakim.com and refer to the guides below.

SupraWEB Guide For AGENTS click here

SupraWEB Guide for BROKERS click here

Mobile SupraWEB Instructions click here

SupraWEB Single Sign-on Instructions click here