Looking to Begin Using a Supra Key Product? Contact Us to Learn More...

 

 

Space Coast Association of REALTORS®

Mon-Fri, 8:30 a.m. to 5:00 p.m.
321-242-2211 |
MemberServices@space321.com

321-242-2211 | Karen.Tabet@space321.com

 

Supra Direct: 1-877-699-6787 (7 days per week, 8 a.m. to 10 p.m.)
Flexmls® direct: 1-888-525-4747 or
support@flexmls.com
(Mon-Fri, 9 a.m. to 10 p.m.)
CRS Data direct: 1-800-374-7488 or
gethelp@crsdata.com

 

Supra Mandatory Upgrade Event

 
What do I do if I missed the Supra Upgrade Event on Aug. 29-31?

 

If you did not attend the Supra Upgrade Event on Aug. 29-31, you may attend the Supra Update event that will take place Sept. 5-8 at the Space Coast Association of REALTORS® office in Melbourne. The event will begin at 10:00 a.m. on Sept. 5 and run through 5:00 p.m. every day through Sept. 8.

Beginning the second week of September, Active Keys will be obsolete, so it is imperative that these keys be upgraded before then.

Please contact the Association at 321-242-2211 if you have further questions.

 

Supra Upgrade Event

Sept. 5-8, 2017 8:30 a.m. - 5:00 p.m. (Event starts at 10:00 a.m. on the 5th)

Space Coast Association of REALTORS®

1450 Sarno Rd. Melbourne, FL 32935

Note: The building's sign says The Grand Manor, but the Association is located in the office at this address.

 

Prior Supra Ugrade Event Message

During the week of Aug. 28, Supra held an upgrade event at the Hilton Melbourne Rialto so that all members could operate from a single code system. Affected members were sent emails and reminders. If you did not receive an email about the Supra Upgrade event, you are not affected and no action is required.
 
Members from the Melbourne system are required to bring in their iBOX BT LE lockboxes and have them recoded. All Melbourne system eKEYs will be reprogrammed and Active Keys will be upgraded to the new XpressKEY or switched to the eKEY.
 
Members from the Space Coast system are required to upgrade Active Keys to the XpressKEY or switch to the eKEY.
 
Active Keys are going to be obsolete starting the second week of September, so it is imperative that these keys be upgraded during the Supra Upgrade event.

 

Still Using the ActiveKEY®? Upgrade to Supra's Cutting-Edge eKEY™ Technology Now!

 

With the Supra eKEY™ technology, only a compatible smartphone or tablet and a small keychain fob is needed to unlock Supra lockboxes for showings – no extra devices are required.

 Once you download and activate the eKEY™ app, your smartphone/tablet can be used as a lockbox key with the help of a small keychain fob. With the eKEY™ basic, you can assign lockboxes, change shackle codes, provide showing feedback and more from the convenience of your mobile device.

Is the eKEY™ compatible with all mobile devices? Many devices are compatible, but not all. View compatible devices. If your device is not listed, it may still be compatible; however, user experience will vary.

 

Upgrade Eligibility Checklist

 

       After you download the app, the app will be in "DEMO MODE" until you receive your activation code from SCAR.

Need your mobile device password or having trouble downloading the app? Please consult with your phone manufacturer/service provider.

 Please bring your ActiveKEY®, ActiveKEY® chargers and mobile device to one of our SCAR locations to upgrade to your new eKEY™.

 

Need to Access Your SupraWEB Online Account?

 

SupraWEB is the online resource that allows you to do the following: manage your bill, obtain an update code for a key, identify the name of a keyholder by key serial number, manage the keybox inventory and listing information, view/email/schedule activity reports, view/send showing feedback, change your PIN code (eKEY™ users), set up your market area (eKEY™ users), and obtain an authorization code to install the eKEY™ software (eKEY™ users).

 

Bookmark the web address http://supraweb.suprakim.com and refer to the guides below.

SupraWEB Guide For AGENTS click here

SupraWEB Guide for BROKERS click here

Mobile SupraWEB Instructions click here

SupraWEB Single Sign-on Instructions click here

 

 

 

 

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